Shipping And Delivery

UK SHIPPING TERMS AND DETAILS

 Please find our shipping prices below. All weights are shown on the product pages on the website.

Shipping depends on the total weight.

• - Larger items(over 1kg) will be shipped via courier APC at the standard courier shipping rate.  Some fragile mosaic items and silver jewellery of higher value will be shipped via  courier.
•  - Small parcels are sent with whistl ( passed onto Yodel)  on a 48hr tracked service.
• - Shipping times given are after despatch of the order, not the day of placing.
• - Small parcel are the following size - Max L 45cm. x W 35cm. x D 16cm, if the package exceeds this then the shopping cart will charge for courier delivery (£4.99)
• We also have a Courier Express Service  which is for same day dispatch of your order if placed before 1pm ( Excluding Weekends and Bank Holidays) for a additional  £3.00. Please note this does not guarantee next day delivery.
• Deliveries to EU countries - Customs fees / taxes may be applicable when the goods arrive to the receivers country, this is payable by the receiver. 

If orders are refused at the customs due to non payment of said fees then the order will be refunded for the item only.

DESPATCH TIMES 

We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3-4 working days,

UK Orders should be delivered within 3-5 working days after despatch. ( please bear in mind there may be a slight delay with royal mail especially during the current situation) so please allow upto 7 working days for delivery.

 

If Courier Express Service shipping option is chosen then orders once dispatched  are delivered the next working day with APC.

 

METHODS OF DELIVERY

For UK courier orders we use the courier APC when your order is despatched  you will receive an automatic despatch email and tracking details.

Orders sent via the postal service (small parcel) are sent with Whistl , You will receive a tracking number in the dispatch email, however this is only a partially tracked service.

For large furniture items these will need to be shipped on a pallet. Please provide your customers contact number as the shipping company would require this for any help with delivery. We unfortunately cannot ship a pallet delivery until we have this information.

 

We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3 working days,

For orders placed after 4.30pm, the working day commences at 8am the next day.

 

BFPO/PO BOX ADDRESSES

We cannot ship to a PO Box address via courier within the UK

Please contact us before placing an order to a BFPO address that is a courier delivery as prices will vary.

ZONE 1 - UK Mainland
0-99g	100g - 999g	1kg+
£2.99	£2.99	£4.99

 

 

OUTLYING REGIONS

 

ZONE 2 - Northern Ireland BT
0-99g	100g - 999g	1kg+
£2.99	£2.99	£12.50

*Delivery can take upto 5 working days

 

ZONE 3 - Scottish Highlands & Isles , Channel Islands , Scilly Islands
0-99g	100g - 999g	1kg+
£2.99	£2.99	£12.50

**The following postcodes fall into the Scottish Highlands and Isles.
AB37-AB38, AB41-AB56, FK17-FK21 , HS, IM, IV1 - IV56, KA27 & KA28, KW, PA20 - PA49, PA60 - PA78, PA80 - PA88, PH17 - PH44, PH49 & PH50,PO30 - PO41, TR(21-25), ZE

 

European Shipping - 

 

ZONE 4 - Ireland , Austria , Belgium , Czech Rep , Denmark , France ,  Hungary , Luxembourg ,  Netherlands , Poland, Italy , Lithuania , Portugal , Spain , Slovakia , Slovenia, Sweden, Bulgaria , Estonia , Finland , Greece , Latvia , Romania.
0-499g	500g-25kg	25KG+
£10.00	TBC	N/A

*PLEASE NOTE ORDERS TO THE EU MAY BE SUBJECT TO CUSTOMS FEES PAYABLE BY THE RECEIVER.

Please note German Customs now require a LUCID number, therefore we are unable to ship to Germany from the UK site, 

Please use our EU site aw-dropship.eu

ZONE 5 - Switzerland , Norway
0-499g	500g - 999g	1 - 25kg	25kg+
£10.00	£13.00	£25.00	TBC

 

ZONE 6 - USA , Canada
0-499g	500g - 999g	1 - 2kg	2kg+
£12.50	£18.00	£35.00	TBC

 

ZONE 7 - Rest Of World

By Quotation - Please email support@perfectionforthehome.com